Cancellation and refund policy

We provide the right to request a refund 30 days from the date of purchase of our Shared Web Hosting package. Excluded from this right are Domain Names, Add-Ons, the provision of specialized services, the provision of Support services, the provision of consulting services, Reseller Hosting packages, WordPress Hosting packages, Semi Dedicated Hosting packages, Dedicated Servers and VPS.

We believe that 30 days is enough for a customer to realize the excellent quality of Hostlim.com Web Hosting services. If you are not satisfied with our services, please immediately request the cancellation of your Web Hosting package by contacting the Sales Department through one of the Email addresses displayed on our Contact page.

Returns are not accepted when there is a lack of functionality on your server or it does not meet the requirements. Returns are determined by our technical staff when they find that the product has a problem with the result that it does not run on your server. The installation cost is not refundable in any case.

Due to the nature of the products (digital products) we can not provide refunds under any circumstances. This is because once you download it you will have access to the files.

You should make sure that you read our terms and conditions as well as the description page of any product you purchase, as there will be no refunds available unless the product you purchased is significantly different from what we describe on this site.