Terms and Conditions

Hostlim.com offers web hosting services and created by Grafiman company.

The details of the company are:

D. Title: GRAFIMAN
Name: AISEN ALI CHOTZA
Headquarters: Selero Xanthi
Address: Selero Xanthi P.C.: 67100
Tax Identification Number: 152569914
Tax Office: Xanthi
Tel. +30 6934641482
Email: info@hostlim.com

From now on, the hostlim.com report will include GRAFIMAN. The following terms and conditions apply to your use of the hostlim.com website at https://www.hostlim.com and the services provided by hostlim.com. By using the website or services provided by hostlim.com, users express their full acceptance of the terms and conditions that it has set or will set in the future.

1.2 If a user or user representative does not agree to these terms and conditions, then they must not use the hostlim.com website and services. Users of the hostlim.com services or visitors to the www.hostlim.com website will hereinafter be referred to as the “service user”, regardless of whether they place orders for services or products from hostlim.com.

Hostlim reserves the right to update unilaterally and change this agreement at any time without prior notice.

All kinds of information, statistics and values ​​on the Hostlim Website have been gathered from sources whose reliability is generally accepted and their accuracy and capability are in no way guaranteed by Hostlim. No personal, legal or criminal liability of Hostlim for direct or indirect material and / or morally negative and / or positive damages and other possible damages and costs that may arise as a result of the use of the information, evaluation, comment and statistics and values ​​on the Hostlim website. not available.

Assuming you have read the warnings and statements in this agreement before receiving service from Hostlim and if there is any dispute, claim or request in this regard, these statements and all other computer files belonging to Hostlim are the only and true . It is declared by Hostlim that it will be presented as exclusive proof and is accepted and bound by the individuals, organizations that enter this Hostlim Website.

1.) Orders and delivery of services

Once your fraudulent order has been verified and your payment has been received, your account will be set up and your details will be sent to you. Although domain name, web hosting, and reseller hosting accounts are automatically set up for credit card and PayPal payments, the installation process can take up to 48 hours in the event of a potential problem. For payments made by bank transfer, the installation period is set at a maximum of 3 working days. For dedicated server services, the installation time is 48 hours, unless otherwise specified. If the delivery is not made within the specified time, Hostlim has the obligation to refund your fee upon request.

It is your responsibility to provide a trouble-free email address that you actively use when ordering. The e-mail address you provide will be used in the event of a breach or when we need to contact you. It is your responsibility to maintain and constantly check your e-mail address, all messages sent to you are considered received. Hostlim bears no legal or criminal liability for any damages or losses that may occur if the messages sent to you are not received or read by you.

All information on the form you fill out when ordering or registering on our site must be correct and complete. For orders that were canceled due to incorrect information, Hostlim reserves the right not to return or refund in part.

Website transfer

Hostlim makes every effort to transfer your site to Hostlim for services that are guaranteed to move your site. However, since the site relocation service is an uncertain process, Hostlim does not guarantee that your site will be moved or how long your site will be moved. Every hosting company has a different configuration and / or some hosting companies do not have the necessary conditions to move a site, so sometimes it can be very difficult or impossible to move your site correctly / completely / without errors. Your site may be crawled incorrectly and / or not crawled at all. Hostlim has no legal or criminal liability for any damages that may result from this situation.

2.) Content

You can not assume any legal liability of Hostlim using the services provided by Hostlim, you are solely responsible for any action you take using the services provided to you.

It is prohibited to infringe copyright or registration rights using our services. These include unauthorized music, books, photographs, or other copyrighted material. In addition, it is not allowed to host illegal pornographic / erotic content and content that may be used for infringement. The sale in exchange for copyright / registration and / or hosting of pornographic / erotic content will result in the termination of the services you receive as soon as possible. Content that is copyrighted / copyrighted and / or available for infringement will be deleted or denied access to the Content. Upon recurrence, the service may be suspended / terminated. If you believe that such content is hosted using the services provided by Hostlim, you may file a complaint by sending an email to abuse@hostlim.com. Hostlim may request more information / documents / documents from you regarding your complaint.

The Service may not be terminated in cases where Hostlim is unable to verify the reason for the complaint or is unsure whether the act is a crime or not in complaints about illegal acts committed using the services provided by Hostlim. Hostlim is not legally authorized to make decisions. In such cases, you must legally seek your rights against the person who committed this act. Hostlim has no legal or criminal liability for any damages or losses that may arise in such cases.

All services offered by Hostlim are for use within the limits permitted only by you. If, by any means, you have access to unauthorized content / file / service, it is your responsibility to update Hostlim without using it. Otherwise, it is your responsibility to cover any material / non-pecuniary damage you may cause.

Hostlim; For legal reasons, for system management purposes, for monitoring unauthorized access, for verifying security procedures and / or for monitoring site content and / or for any kind of access for occupational safety. During monitoring, the content / information may be tested, stored, copied or used for the purposes described above. Hostlim does not use or disclose your content in any way other than for the purposes described above.

Hostlim; has the right to block the deletion / access from our servers by warning or not by warning the contents that are contrary to the contract, causing, divisive, illegal or inappropriate. In such cases, Hostlim reserves the right not to issue a refund or to make a partial refund.

Illegal content will be reported to the competent authorities.

Uploading infected content and content such as shell scripts that may harm Hostlim Servers may cause your account to end completely without a refund. You are liable for all material / non-pecuniary damage suffered by Hostlim and / or other users through these means. It is your sole responsibility to maintain your account.

You are responsible for the services you receive from Hostlim, that the software / scripts / programs installed on your account are secure and that the permissions listed are correct. Users are responsible for every transaction made on their own account. This responsibility includes the username and password. You need to use a secure and unpredictable password for your accounts. In addition, you are responsible for all malware that will be installed on our servers in any way using your account. If necessary, Hostlim reserves the right to terminate your services without refund or partial refund. Hostlim will not accept any legal or criminal liability for any material / moral damages that may arise in this regard. You are liable for any material / moral damages suffered by Hostlim and / or other users of your account.

Hostlim reserves the right to request a modification of any website, database, account or any other material / service.

3.) Prohibition of SPAM

Hostlim does not tolerate spam, bulk emails and spam emails. If you do not comply with this issue, the service / services you receive will be terminated with or without notice. All services that cause our IP block to be blacklisted by email will be terminated without notice.

Hostlim reserves the right to charge the necessary fee to correct this situation by the person who caused it if the IP block is blacklisted. This charge is independent of Hostlim and will be used to clear IP blocking of email blacklists By receiving services from us, you agree that in such cases, you will pay the required fee within the requested period without objection.

4.) Payment

If you receive service from Hostlim, you agree to pay Hostlim for the service you receive. If you do not cancel the service you have received, the service will continue to be renewed and an invoice will be generated for the service you will receive. If you do not want to continue receiving service, you must declare that you want to cancel at least 15 days in advance, so your service will be canceled at the end of the day or after the period you have paid.

Service cancellation must be made from your client table. On the cancellation page, there are options to cancel the service immediately or when it expires.

If you receive service from Hostlim, you have the responsibility to update your payment information and pay your bills on time. If the invoice is not paid on time, Hostlim will give you an additional 6 days to pay the invoice for web hosting and reseller accounts, after which your service will be suspended. 30 days after the last payment date, the service you received will be terminated. For domain name and rental server services, if payment is not made on the last payment day, your accounts will be terminated immediately. Hostlim cannot be held liable for any material / non-pecuniary damage and data loss that may arise in this regard.

Random and / or intentional overpayments are added to your account as a credit and no refund will be given for any reason. You can use this added credit for future services from Hostlim.

Hostlim reserves the right to change product prices at any time without notice.

If purchased disk space, traffic, and similar resources are used for more than the amount you purchased, your account may be suspended or terminated without refund and Hostlim will not be liable for any material / moral damages or data loss. that may arise in this regard.

It is your responsibility to cover all monetary and non-pecuniary compensations provided to Hostlim in the event of remuneration (dispute, reversal of charge, etc.) being made using payment channels without the knowledge and / or consent of Hostlim.

5.) Backup and data loss

By using our services, you are responsible for all your data. Hostlim offers the backup service for your convenience and does not guarantee backup. Hostlim cannot be held responsible for any data loss you may encounter for any reason.

6.) Cancellation of service and refund

We reserve the right to request a refund 30 days from the date of purchase of the Shared Web Hosting package. Excluded from this right are domain names, add-ons, specialized services, support services, consulting services, reseller hosting packages, WordPress hosting packages, Semi Dedicated packages Hosting, Dedicated Servers.

We believe that 30 days is enough for the customer to obtain the excellent quality of Hostlim services. If you are not satisfied with our services, please request the immediate cancellation of the Web Hosting package by contacting the sales department through one of the email addresses displayed on our contact page.

Returns are not accepted when there is a lack of functionality on your server or it does not meet the requirements. Returns are determined by our technical staff when they find that the product has a problem with the result that it does not run on your server. The installation cost is not refundable in any case.

Due to the nature of the products (digital products) we can not provide refunds under any circumstances. This is because once you download it you will have access to the files.

You should make sure that you read our terms and conditions as well as the description page of any product you purchase, as no refunds will be available unless the product you purchased is significantly different from what we describe on this site.

Sites that cause indirect or direct damage to our servers and / or cause problems such as slowdowns / interruptions and attack sites may be terminated without notice and without refund. In such cases, Hostlim may ask you to compensate for the damage caused. In such a case, you are responsible for paying the required fee within the requested time without objection.

For paid services, if the service is canceled before the end of the service (for reasons contrary to the service contract, user request, etc.), the full service fee or the unused time fee will not be refunded. You can use the credit in your account for services that you can receive from us, but no refunds will be made or no credit will be added to your account for services that terminate earlier.

7a.) Use of Services

7aa.) Web Hosting / Reseller Hosting

Actions not allowed:

a) It is strictly forbidden to send bulk e-mails and SPAM e-mails for any reason. Email services are provided for your use only for your regular mail.
b) It is forbidden to use resources over 30% for more than 90 seconds. There are many activities that can cause problems such as CGI software, FTP, PHP, HTTP etc. Resource usage reports are located by Hostlim, and Hostlim is not required to provide proof of use of your resources.
c) It is forbidden to exceed the CPU and RAM resource usage limit set for web hosting and reseller hosting accounts. There are many activities that can cause problems such as CGI software, FTP, PHP, HTTP etc. Resource usage reports are located by Hostlim, and Hostlim is not required to provide proof of use of your resources.
d) It is forbidden to run any server-based program on our servers. Includes programs based on servers such as IRCD.
e) It is forbidden to run spider or index programs such as Google Cash / AdSpy.
f) It is forbidden to run any software that communicates with IRC networks (Internet Relay Chat).
g) It is prohibited to run any proxy application.
h) It is forbidden to run any torrent bit application. You can connect to legitimate torrents from our servers, but you can not host them on our servers.
i) Any file sharing application / peer-to-peer cannot be run.
j) Gaming server applications such as Counter-Strike, Half-Life, etc. are prohibited.
k) It is forbidden to run cronjob applications at intervals of less than 15 minutes.
l) It is forbidden to run file sharing software (eg quickshare, etc.).
ı) It is forbidden to run audio / video streaming applications.
i) Each web hosting account is limited to a maximum of 250,000 files. Accounts with more than 100,000 files are not supported by us.

7ab.) Dedicated Server

Actions not allowed:

a) It is strictly forbidden to send bulk e-mails and SPAM e-mails for any reason. Email services are provided for your use only for your regular mail.
b) It is prohibited to run any proxy application.
c) It is forbidden to run any bit torrent application. You can connect to legitimate torrents from our servers, but you can not host them on our servers.
d) It is not possible to run any file sharing application / peer-to-peer.
e) Gaming server applications such as Knight Online, Counter-Strike, Half-Life, etc. are prohibited.

7b.) Backup limit

Customers who constantly make backups that Hostlim deems unnecessary may be suspended / terminated with / without notice This clause applies if the server has been corrupted using the backup service for purposes other than backup.

 

7c.) Unlimited web hosting

a) Unlimited web hosting services include hosting only your web site files and web site traffic only.
b) Unlimited web hosting space can not be used for data storage and / or backup space.

 

8.) Data movement

You will have a specific traffic limit according to the package you bought. If this limit is reached / exceeded, the purchased service / services may be automatically suspended until next month or until more traffic is purchased. The traffic monitoring used is yours. Unused traffic can not be carried over to the next month. The use made above the traffic you buy will be charged for the next month and you agree to pay this fee within the requested period without objection.

 

9.) Uptime guarantee

If the 99% Hostlim guarantee guaranteed by Hostlim is not met, Hostlim is responsible for providing one month of free usage for the respective service upon request. Uptime reports reported by third-party tracking software do not apply to Hostlim, Hostlim maintains and publishes uptime reports. If the uptime guarantee is not met, you will need to send an email to info@hostlim.com to add credit to your account. With Dedicated Server services, only the network is guaranteed, it is not Hostlim’s responsibility to ensure that the Dedicated Server is functional and / or accessible. In such cases, Hostlim will not be aware of the problem unless you report it.

The runtime warranty does not apply to malicious attacks on the server to keep the server down and during previously defined server maintenance.

 

10.) Field of support

You agree that Hostlim will not provide any support for issues that do not cover the service you have received. For any hosting service purchased, Hostlim has no obligation to provide software support and execute user transactions (open mail account / mail setup, create database, etc.). In Dedicated Server services, support is provided only for the realization of the system the first time it was delivered, additional software installations-user transactions are not covered by the support. In software services, Hostlim is required to provide only software that works properly.

 

To take advantage of the support system, you must log in to your client table with your password and send a support notification from the Support notifications section. No account information is communicated by other means (email, telephone, live support, contact form, etc.) and no action is taken.

 

11.) Reseller Hosting: Customer Responsibility

If you receive a reseller hosting account, you are responsible for supporting your own customers. Hostlim will not support customers of reseller hosting users. If any of our reseller hosting clients contact us, Hostlim reserves the right to suspend your account until they care about your customer. In addition, our reseller hosting users are responsible for the content of their clients’ websites. Hostlim can not be held responsible for any illegal or unconventional conduct by reseller customers hosting users.

 

12.) Dedicated Server

Hostlim reserves the right to reset the password of any Dedicated Server service it offers. It is the customer’s responsibility to maintain a valid email address and root password stored on our system. Dedicated servers are not supported by us, it is the client’s responsibility to back up all data and data.

 

13.) Price change

You will not be charged extra for the service you purchased during the service period you purchased, unless you purchase an additional feature or use outside of the limits permitted by you. Hostlim reserves the right to change prices at the end of the service period and to renew the service with new pricing.

 

14.) Compensation

By receiving service from Hostlim, you agree that you will not cause any damage to Hostlim in any way, you will not cause material / non-pecuniary damage and you undertake to indemnify you for any material / non-pecuniary damage.

 

15.) Legal requirements

By receiving service from Hostlim, you agree not to be liable to Hostlim. In such a case, you undertake to pay all court and lawyer costs within the requested time.

 

16.) Resignation

Hostlim cannot be held responsible for any damage your business may suffer. Hostlim does not offer any warranty regarding the service / services it provides. This includes data loss, delays, interruptions, incorrect delivery of information caused by Hostlim and any Hostlim staff. Hostlim will not be liable if your data / information is received from third parties in the event of an intrusion.

17) Legal information

Hostlim is obliged to provide any information requested to the legal authorities when necessary. This information, if necessary, may also be your personal information.